Privacy Policy
General
Note: This privacy policy is written in the masculine form for convenience only, but it applies equally to all genders.
1.1. Dear User! Welcome to the VeganDary website. We respect and value your privacy. This policy aims to reflect how information about you is collected and processed during your use of the website and the services provided through it (the "User" or "Users" and the "Services", respectively).
1.2. Please note that for specific services and/or applications, different rules may apply, and a specific policy may be published alongside them regarding the use of information collected. The terms of this privacy policy are an integral part of the Terms of Use. The company may update this privacy policy and the Terms of Use from time to time, either together or separately, to reflect technological, business, legal, or regulatory changes. Updates to the privacy policy will be published in this document, which will be available in its updated form on the website. Use of the website and services is subject to the most recent privacy policy and indicates your agreement to it; therefore, we recommend reviewing it periodically and before using the services.
1.3. Please note: The website is intended for users aged 18 and over. The company does not intend to collect information about minors under the age of 18.
1.4. All definitions and terms in this privacy policy shall have the meaning ascribed to them in the Terms of Use, unless the context requires otherwise, in which case the interpretation shall follow applicable law.
Information Collection
2.1. Personal information is any information that identifies you or is linked to you. The personal information – referred to simply as "Information" in this policy – that we collect includes information provided during your browsing of the site and use of the services offered, particularly:
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Contacting us – Through the "Contact Us" section in various areas of the site, you can submit your full name, mobile number, email address, and message details. If you identify as a business client, we will also collect your company name, budget, number of employees, and desired quantity of gift boxes.
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Newsletter signup – Email address and your documented consent to receive communications.
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Technical data collected during use – As detailed in section 7 below, we collect information about your use of the services, including services and pages of interest, via "cookies". This includes browser type, IP address, browsing data, location data, and other information related to your use of the site [see Section 7].
2.2. The information collected will be stored in the company's database and maintained by it and/or its representatives, including via cloud services. Note that information may be transferred and stored outside the borders of Israel, including in the United States.
2.3. Your information will be stored for the duration necessary for the purposes listed in this policy, unless a longer retention period is required or permitted by law.
2.4. You are not legally obligated to provide this information; submission is entirely voluntary and based on your free consent. However, please note that if you choose not to provide certain information, we may be unable to offer some or all of the services (e.g., if you do not submit valid contact details in the contact form, we won't be able to get back to you).
2.5. Information must be submitted and/or updated on the website truthfully, accurately, and only on your own behalf and not on behalf of third parties unless you have been explicitly and in writing authorized to do so.
Purposes for Collecting Information
We collect your information for the following purposes:
3.1. Operating, managing, optimizing, marketing, and supplying the company's services and business operations, including through the site and services.
3.2. Contacting you to provide services, direct mailing, and marketing communications, including personalized communications via various contact channels.
3.3. Operational and other monitoring of the site and the company's activities to improve and enhance services and content, detect and fix faults, prevent fraud, ensure security, detect illegal activities, and prevent them.
3.4. Marketing and statistical purposes, including research and profiling, to manage the relationship with you and improve services, including satisfaction surveys.
3.5. Legal compliance, legal defense, enforcing the terms of use and privacy policy, resolving disputes between you and the company or its representatives.
3.6. Operating and managing a customer loyalty program.
Use of Information for Contact – The company may send you operational messages, alerts, and updates via email or SMS, including direct marketing. With your contact information, the company may also send marketing and promotional messages from time to time via email, SMS, or other communication channels, subject to your consent and legal requirements. You can opt out of receiving such messages by using the unsubscribe link or contacting us at info@roychocolate.co.il.
External Links
The website and services may include advertisements and/or links to external websites and/or applications (e.g., links to social media like Instagram, Facebook, TikTok, contact via WhatsApp, etc.). Clicking an external link is at your own discretion and responsibility. Once you leave our services and enter a third-party website or application, you will be subject to its terms and privacy policy. From that point on, the company has no control over your information and accepts no responsibility for it.
Sharing Information with Third Parties or Service Providers
6.1. The company may share your information with third parties in the following cases:
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At your request or with your explicit consent.
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To deliver products or services requested by you or for operational needs, including marketing or personalized advertising services, external payment processing, digital invoicing providers, cloud service providers, and similar.
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In the course of collaboration with business partners, as legally permitted, for service provision and risk management.
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If you breach the Terms of Use or privacy policy or act (or attempt to act) unlawfully in connection with the services.
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Under a legal order or judicial requirement to disclose information.
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For legal or dispute-related proceedings between you (or your representatives) and the company (or its representatives), or to prevent serious harm to the company or others.
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In the event of a merger, acquisition, or transfer of the company's business or control, provided that the third party accepts this privacy policy.
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The company may share anonymized statistical data with third parties (e.g., advertisers) – such data will not personally identify you.
Cookies Policy
7.1. The site uses various data collection technologies, such as cookies, pixels, tags, beacons, SDKs, Firebase, etc. ("Cookies"). Cookies are small text files stored by your browser at the instruction of the company's servers. Some cookies expire when you close your browser or the app, others are stored on your device.
7.2. Cookies are used to operate the website, ensure data security, collect usage statistics, support profile-based decisions, verify identity, prevent fraud, and enhance user experience. They help tailor content and services to your preferences and deliver relevant ads, even on other websites.
7.3. Cookies collect information such as visited pages, time spent on the site, referring sources, IP address, device characteristics, and other details. They may also store your browsing habits across other websites (third-party cookies).
7.4. We may also collect and analyze data using services such as Google Analytics and Facebook tools to personalize your browsing experience and derive statistical insights. For more details: • Google Technologies • Google Privacy • Facebook Cookies Policy
7.5. If you wish to opt out of such services, you can visit: • http://www.aboutads.info/choices • http://www.youronlinechoices.eu
7.6. If you do not want data to be collected this way, you can adjust your browser or device settings accordingly. Any such changes are your sole responsibility and may impact your user experience.
Data Security
The company takes industry-standard precautions to protect the confidentiality of user data, using commercial security technologies and safeguards. While efforts are made to prevent unauthorized access and protect user privacy, absolute security cannot be guaranteed. Use of the site and services is at the user's own risk.
Privacy Contact Information
Under Israel's Privacy Protection Law (1981), you or your representative have the right to review information about you held by the company and request corrections if the information is incorrect, incomplete, or inaccurate. For any such requests or privacy-related inquiries, please contact: info@roychocolate.co.il. We will respond within a reasonable timeframe in accordance with legal requirements.